Major & Regular Giving
Major giving: Our major giving service makes it easy to secure philanthropic investments from your biggest supporters. We cultivate relationships with major donors and identify their interests so your approach and messaging connect with them. Major giving can provide vital funds, raise your organisation’s public profile, and build advocacy around your mission.
Regular giving: We help charities create a stable and predictable stream of revenue through recurring giving plans. Our approach nurtures donor relationships and helps build long-lasting support through a proven regular giving service.
Donation Fulfilment and Acquisition
Donation fulfilment: We make it easier for organisations to accept, manage, and track donations. Our efficient services help identify and segment donors, personalise the donor experience, automate tasks, and provide accurate financial summaries.
Acquisition fundraising: We connect with new donors and supporters to build brand awareness, acquire advocates, grow a strong donor database, and generate valuable donations that help your charity thrive.
Retention and Nurturing
Our retention and nurturing services help charities build stronger, lasting donor relationships. We develop strategies focused on engagement, retention, and loyalty, using personalised communication and support to deepen connections and maintain ongoing donor support over the long term.
Database Management
A healthy, active donor database is critical to fundraising success. We provide data cleansing, segmentation, and analysis to support your fundraising goals. Our team uses technology and advanced data analysis to uncover insights, while applying best practices to keep your data secure, reliable, and up to date.
Customer Service and Donor Care
Customer service: Our tele-fundraisers and extended team deliver exceptional communication, empathy, and care in every donor interaction. We treat each conversation as an opportunity to strengthen the relationship with your organisation, and our feedback channels support rigorous quality assurance.
Donor care: Our dedicated donor care professionals make thank-you calls, support donor retention, and manage stewardship programs. We build trust and loyalty by keeping donors supported, valued, and connected to your mission.
